Terms and Conditions
Effective Date: October 19, 2026
These Terms and Conditions govern your use of the Hillsborough Community Services website and participation in our optional text messaging program.
Sunshine State Assistance Inc., doing business as Hillsborough Community Services (“we,” “us,” or “our”), operates this website and messaging program.
Website Use
You may use our website to learn about community resources, request assistance, register for events, and contact our team.
You agree to provide accurate information and use the website lawfully. You may not attempt unauthorized access, introduce harmful software,
interfere with website operations, or misuse another person’s information.
If you create an account, you are responsible for protecting your login credentials.
Community Services and Events
Hillsborough Community Services provides community resource information, event coordination, and application assistance.
Eligibility, funding, approval, and benefits for outside programs are determined by the organizations administering those programs.
We do not guarantee eligibility, approval, or receipt of assistance. Event schedules, registration requirements, assigned arrival times,
and available supplies may vary. Events may be changed or canceled when necessary.
Intellectual Property Rights
Website content, including text, designs, graphics, and logos, belongs to us or its respective owners.
You may view, download, and print materials for personal, noncommercial use. Other reproduction, distribution,
or commercial use requires permission from the appropriate owner, except as permitted by law.
SMS Text Messaging Program
Program Description
The Hillsborough Community Services SMS Program provides text messages to individuals who expressly opt in.
Depending on your consent and requests, messages may include:
- Event and giveaway registration confirmations.
- Assigned arrival or pickup times.
- Reminders, schedule changes, and cancellations.
- Follow-ups about requested assistance.
- Announcements and promotional messages about community events, resources, and services.
Messages may be sent using automated technology.
Consent and Enrollment
You may subscribe by providing your mobile number and affirmatively selecting the SMS consent option on our website or Facebook and Instagram registration forms.
Providing a phone number, submitting an event registration, or accepting these website terms alone does not constitute consent to receive marketing text messages.
Consent is voluntary and is not a condition of purchasing anything, receiving assistance, or participating in an event. We send messages only within the scope of the consent you provide.
Message Frequency
Message frequency varies depending on your registrations, requests, interactions, and messaging preferences.
Costs
We do not charge a fee to participate in our text messaging program. Message and data rates may apply according to your mobile carrier’s plan.
Unsubscribing
Reply STOP to any program message to unsubscribe.
You may receive one final text confirming your cancellation. After opting out, you will not receive further program messages unless you enroll again.
You may also call 813-867-6648 to request assistance with unsubscribing.
Help and Support
Provide only a mobile number you own or are authorized to use. Please notify us if you change or give up your number so we can update our records.
Message Delivery
Delivery depends on your mobile carrier, network availability, and other factors. Messages may be delayed or undelivered. Carriers are not liable for delayed or undelivered messages.
SMS Privacy
We collect your mobile number, consent records, and messaging preferences to operate our messaging program and honor your choices.
We do not sell, rent, or share mobile numbers or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.
We may provide necessary SMS information to service providers and telecommunications carriers solely to operate, support, and deliver our messaging program.
Please review our Privacy Policy, available on this website, for additional information about our information practices.
Privacy and Information Sharing
Our Privacy Policy explains how we collect, use, share, protect, and retain personal information.
If you request assistance involving an outside organization, we will explain any necessary information sharing and obtain permission where required.
Please do not send Social Security numbers, financial account details, medical records, or other sensitive documents through ordinary text messages or general website inquiry forms.
Third-Party Websites
Our website may contain links to outside organizations. We do not control their websites, services, eligibility decisions, or privacy practices.
Please review their terms and policies before providing information.
Website Disclaimer
We make reasonable efforts to keep website information accurate and current, but information may contain errors or become outdated.
To the extent permitted by law, our website is provided “as is” and “as available,” without guarantees of uninterrupted access, completeness, or suitability for a particular purpose.
Limitation of Liability
To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from website use, technical interruptions, or reliance on third-party information.
Nothing in these terms limits any rights or liability that cannot lawfully be limited.
Suspension of Website Access
We may restrict website access when reasonably necessary to address unlawful activity, security threats, misuse, or violations of these terms.
Changes to These Terms
We may update these terms as our services or practices change. Updates will be posted on this page with a revised effective date. We will provide additional notice where required by law.
Changes to these terms do not expand your SMS consent. We will obtain additional consent before sending messages for a new purpose when required.
Contact Us
Sunshine State Assistance Inc.
Doing business as Hillsborough Community Services
1435 W Busch Blvd, Unit B
Tampa, FL 33612
Phone: 813-867-6648